Frequently Asked Questions
Everything you need to know about shopping with Ever-Pretty UK
How long does shipping take within the UK?
Standard shipping typically takes 3-5 business days, while our express shipping option ensures your dress arrives within 1-2 business days.
What is your return policy for evening dresses?
We offer a 30-day return policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a full refund.
How do I find the right size?
Each product page features a detailed size guide. We recommend taking your measurements and comparing them to our specific brand chart, as formal wear often runs differently than high-street sizing.
Can I track my order once it has been placed?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to follow your parcel's journey.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and Klarna for those who wish to buy now and pay later.
Do you offer bridesmaid discounts for bulk orders?
Yes, we offer special promotions for bridal parties. Please contact our customer service team or check our 'Bridesmaid' category page for current multi-buy offers.