Returns & Exchanges
We want you to love your Ever-Pretty dress, but if you are not completely satisfied, we offer a straightforward return process within 30 days of delivery. Please ensure all items are in their original condition, unworn, and with all tags still attached.
Initiate Your Return
Log into our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Place the unwanted dresses back in their original packaging, ensuring the security tags are intact to qualify for a full refund.
Ship the Parcel
Print your prepaid Royal Mail or courier label from the portal and drop off your package at the nearest designated collection point.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing